![]() ![]() Recognition: 2019 Nat’l Association of Counties Achievement Award in the Personnel Management, Employment & Training categoryĬommission leaders took another bold step when they required FLL and its stakeholders to pay all workers while they completed the training, notes Mike Nonnemacher, chief operating officer for the Broward County Aviation Department. to conduct mandatory emergency training for all employees workers paid for training time Sample Topics: Personal action plans what to expect from first responders basic first aid skills maintaining customer service during a crisisĬatalyst: 2017 active shooter incident near baggage claim area ![]() Scope: Online training for 17,000+ employees of airport & tenantsĬost: $322,834 (including almost $142,000 for translation costs) Location: Fort Lauderdale-Hollywood Int’l Airport (FL) The Commission’s decision to require emergency response training for all followed an independent after-action report that revealed most airport employees were unsure what to do during the Jan. Those not receiving training included airline counter employees, ground handlers, concessions staff and employees working in the parking garage and at the curb. One year after a man went on a shooting rampage near the baggage claim area at Fort Lauderdale-Hollywood International Airport (FLL), the Broward County Commission passed an ordinance requiring all aviation employees to receive emergency response training.īefore the 2018 resolution, airport workers received security training, but many tenant employees did not.
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